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KEY EVENT INFO
What are the show dates and opening times?
Wednesday 25th May: 9.00am - 6pm (Stages & Exhibition) / 6.30pm - 10pm (Stages only)
Thursday 26th May: 9.00am - 6pm (Stages & Exhibition)
Please note doors will open 9.00am each day to allow visitors to be scanned in, pick up their lanyards and grab a coffee before the programme begins at 9.30am
What is the show location and how do I get there?
The Business Design Centre,
52 Upper St,
Islington, London
N1 0QH
Full travel details on getting to the Business Design Centre can be viewed here.Is there parking at the venue?
I'm a fan of podcasts. Will the day time event have live podcast entertainment?
Can I bring food and drink into the event?
Do I need to carry proof of age ID?
Proof of age is required for some Delegate Pass types e.g. £30 for 30 and under. Please ensure you carry a valid photo ID with You that can be provided as proof of age on request.
All outlets selling alcohol will also be carrying out a blanket ‘Challenge 25’ policy. Failure to provide such ID may result in you being asked to stop consuming and purchasing alcohol and/or leave the event.
Photography & Filming
IMPORTANT VISITOR INFORMATION – PLEASE READ THIS NOTICE CAREFULLY
Please be advised that filming is taking place within this event, The Podcast Show.
By entering the Event you acknowledge that you have been informed that you may be filmed, photographed and recorded at the Event. You agree to grant to AV Media & Events Ltd (Organiser) the right to film, photograph and record you and use your likeness and voice without compensation, credit or other consideration in the production and exploitation of the Event.
If you do not wish to be photographed, recorded, or appear under these conditions, you should consider not attending.
I wish to give feedback, who do I contact?
TICKETS
Where can I buy Delegate Day Passes for The Podcast Show?
Does my Day Pass grant me entry into both days at The Podcast Show?
Does my Day Pass grant me entry into all the theatres, stages and exhibition areas at the show?
Yes, although all theatre and stage areas have limited seating and are allocated on a first-come-first-served basis. To avoid disappointment we would recommend arriving at your preferred session in good time.
Our main theatre sessions will also be recorded and accessible to you as a pass holder after the Show via our On Demand web content area.
Does my Podcast Show LIVE evening ticket grant me entry into all the evening shows?
Does my Day Pass grant me entry into the The Podcast Show LIVE evening shows?
I have bought a £30 for 30 and under Delegate Day Pass, will I need to show proof of age?
Can my Delegate Day Passes be purchased with a Payment Plan?
Why do I need to provide contact information and a profile for all Day Pass holders in my group?
I have not received a confirmation email, how can I get it re-sent?
When will I receive my Day Passes?
Unless you choose otherwise you will receive an e-ticket, which will be emailed to you from 1 May onwards and immediately following your order after this point. If you have requested your Delegate Day Passes to be sent in the post and have paid the fulfilment cost then these passes will be sent to the address you provided at time of booking from 1 May onwards and immediately following your order after this point.
What if my Delegate Day Passes do not arrive?
Please contact See Tickets on 0844 209 7324* if your Delegate Day Passes do not arrive and it is less than 5 days before the event. Please quote the unique transaction number supplied to you at time of booking. This will also be found on your email confirmation. There will be no additional charge for replacement passes.
If you have purchased passes from See Tickets please use the information below:
SEE Tickets
Telephone: 08442097324*
*Calls cost 7p per minute plus your phone company’s access charge.
Can I transfer my Delegate Day Pass to an alternative day?
No problems. We are understand that your schedule may change or that there may be specific show content exclusive to a particular day that wasn't announced when you booked.
Wherever possible and subject to availability, we are happy to transfer your ticket to the other Show day. Transfers are not available to future shows e.g. The Podcast Show 2023
To transfer your pass please contact See Tickets on 0844 209 7324*.
You can also log back in to your customer account.
*Calls cost 7p per minute plus your telephone service provider's access charge.
I can no longer attend, can I get a refund?
Delegate Day Passes are non-refundable however See Tickets do offer refund protection via TicketPlan to protect you against cancellations resulting from accidents and unexpected illnesses.
If you choose to pay to protect your tickets during checkout, you can apply for a refund if you are unable to attend the event due to accidents, unexpected illnesses or specified unforeseen circumstances.
Full details are included in the TicketPlan terms and conditions which we advise you to read and retain should you purchase cancellation protection.How can I change my email address if it is different to that which I used to purchase tickets?
If your email address changes we would advise that you contact See Tickets on 0844 209 7324*.
If you purchased Delegate Day Passes with See Tickets, you can also log back in to your customer account.
*Calls cost 7p per minute plus your telephone service provider's access charge.
What are booking and transaction fees when booking via thepodcastshowlondon.com?
The Delegate Day Pass price we promote is the face value. The total Pass cost is the face value plus the booking fee.
Booking fees are charged on a per ticket basis and are 8% of the face value.
Booking fee’s cover the cost of See Tickets providing a 7 days a week, 24 hours a day booking service, labour costs, credit card commissions and all other costs associated with running a business.
A transaction fee of £2.00 is applicable per booking to cover postage costs, however should you choose to print your passes at home, the transaction fee is £0.00
Personal Assistant Passes
We offer an additional Personal Assistant (PA) Guest Pass for delegates with disabilities that would be unable to attend without use of a personal assistant. The following supporting evidence is required:
• Middle or Higher rate DLA for care and/or mobility
• Receipt of Personal Independence Payment (PIP)
• Evidence of being severely sight impaired
• CredAbility Access Card +1 category requirement
• A recognised Assistance Dog ID card
Accessibility
Is The Podcast Show an accessible event?
We take the needs of delegates who are disabled or who have other access requirements very seriously and actively encourage people of all abilities to attend the Event.
The Business Design Centre is a fully accessible venue. Full details of their accessibility measures are outlined on their website businessdesigncentre.co.uk
If you have specific access requirements in order to allow you to attend please email our team so we can discuss these with you at info@thepodcastshowlondon.com
Will there be Sign Language in the theatres at The Podcast Show?
The following sessions will be signed in British Sign Language (BSL).
DAY TIME:
Wed 25th - The Origin Theatre, Interview The Interviewer: 10.00 - 10.45
Thurs 26th - The Studio Stage, Changing the Charts - Women in Podcasting: 16.45 - 17.30
EVENING:
Thurs 26th - Exactly. With Florence Given - Business Design Centre: Doors 19.00
Will there be Hearing Loops in the theatres at The Podcast Show?
SEE Tickets Customer Service
SEE Tickets do not operate a dedicated phone line for accessibility bookings, each operator is fully trained to take access calls via the main booking line.
This gives the customer a far greater chance of speaking directly to an operator immediately. Should the operator not be able to answer a specific question the query can be swiftly escalated through to the contact centre supervisor.
Telephone: 0844 209 7324*
*Calls cost 7p per minute plus your telephone service provider's access charge.
Am I still entitled to a £30 Pass after from 30th birthday?
COVID-19
Will The Podcast Show take place to the extent it is being promoted in the lead up to the event?
With the development of the first two vaccines as well as the roll-out of government trials for mass testing and tracing, The Podcast Show is confident that a full capacity event can be achieved and that the programme will go ahead as is communicated.
However, should future Covid-19 variants change the public health landscape, we reserve the right to change the format to meet any new government guidelines for a safe, socially distanced event.